Training Registration Frequently Asked Questions


Q. How do I get to the check-out window when registering for a training?

A.  After selecting your Type of Registrant (for example, MLSC Program Staff, LSAC Grantee, Volunteer Attorney, etc.) and the Type of Payment, click the "Add to Cart" black button at the bottom of the page, and a similar black button will then appear in the upper right hand corner of your window. This is your shopping cart. It will indicate the number of items in your cart, and the total price of your purchase, if any. Once you have made all your selections, click on that button to be taken to the shopping cart summary page. Click the “Checkout” button to be taken to the payment and details page where you will fill out your attendee information, and if required, your credit card information. PLEASE NOTE: You will still be required to fill in the second “billing information” window (name, address, phone) even if you are attending free of charge. You will not see credit card fields if your total is $0.

Q. How do I know which Type of Registrant category to select when registering for a training?

A. Use the following definitions to determine your registration type:

Q. What if I need to delete an item from my shopping cart?

A. On your shopping cart summary page, simply click the x to the left of the item(s) you’d like to remove.

Q. How will I know I have completed my registration for a training?

A. Upon successful completion of your registration, you will see a window titled “Order Confirmed” and an order number will be listed. You will also receive a confirmation email at the email address you used when registering.

Q. What if I need to cancel my registration?

A.  You can cancel your registration any time before the registration deadline at no charge. Email Leah at lmair@mnlegalservices.org if you are unable to attend a training you have already registered for. All cancellations received after the registration deadline will be charged the full training fee.

Q. What if I need help to register or have additional questions?
           
A.  Email our Program Support Specialist (Leah) at lmair@mnlegalservices.org (or 651-842-6911).