Innovations for Clients: Increasing Access to Justice for All Minnesotans

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By Betsy Parrell, Supervising Attorney

As State Support’s work on rebuilding the LawHelpMN.org website continues, excitement is building for the new navigation tool it will feature: the LawHelp Guide. The LawHelp Guide is designed to deliver a customized set of self-help resources and referrals that address an individual’s specific legal concern or problem. These curated results are generated in response to an individual’s answers to a series of simple questions intended to: 1) narrow their legal topic, and 2) assess their potential eligibility for services based on a variety of factors including location and income.

In keeping with the strategic goals identified during last year’s Justice for All strategic planning, the LawHelp Guide is intended to improve the ability of Minnesotans to connect with the legal services most relevant to their particular situation, and for which they are most likely to be eligible, along a “continuum of meaningful and appropriate services.” Offering referrals along that continuum includes referrals that are tailored to the individual’s circumstances across a broad range of services, such as legal aid organizations, legal clinics, law libraries, self-help centers, alternative dispute resolution services, and private attorney referral programs.

Offering referrals along this continuum also means recognizing the needs and challenges of low- and moderate-income people who aren’t financially eligible for traditional legal aid services, as well as those who may want to try to resolve their problem outside the court system.  It is a particularly advantageous time to be developing the LawHelp Guide because of important recent developments in Minnesota intended to help close those gaps:

  • The Low Fee Family Law Project has expanded its reach statewide, matching those whose limited incomes exceed legal aid guidelines and who are likewise not eligible for pro bono legal services with attorneys who are interested in serving modest-means family law clients at a reduced rate.

  • The recently established Minnesota Unbundled Law Project connects individuals looking for low-cost legal options with private attorneys offering limited scope or “unbundled” legal services, an arrangement that allows an attorney and a client to customize legal services according to the client’s needs and budget.

  • Six nonprofit mediation and conflict resolution service providers across Minnesota have banded together to form Community Mediation Minnesota. Their services are available statewide, and now include remote mediation availability.  Stay tuned for an upcoming blog post featuring Community Mediation Minnesota to learn more!

As we near the launch of the newly rebuilt LawHelpMN.org in early 2019, State Support anticipates continued collaboration and innovation with service providers across a continuum of services to facilitate an ever- expanding access to justice for those seeking civil legal assistance in Minnesota.